What gets measured gets managed: 5 tips to support women-owned businesses

Cate Luzio •
Forbes
What Gets Measured Gets Managed: 5 Tips To Support Women-Owned Businesses

I am a relatively new entrepreneur with Luminary, a female-identifying professional development hub, opening just 18 months ago. Every day I receive queries on everything from raising money and scaling a company, to customer acquisition and creating a business plan. I was able to leverage my more than twenty years of corporate leadership and finance

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7 ways to be more responsive to your customers

AllBusiness •
Forbes
Female customer service representative with headset working on computer. Rear view.

It’s no secret that consumers and business customers alike are becoming more impatient and more demanding. Customers expect businesses to respond to them quickly, if not immediately—and it’s putting a lot of pressure on small businesses. Here’s a closer look at what customers expect from businesses, customer responsiveness trends, and how to be more responsive

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