Nothing beats getting stuck in the slow-lane for the self-checkout machine—or in the endless loop of an automated phone system that keeps disconnecting you—to underline how much more convenient interacting with a real person can be. While automation saves businesses time and money, it also inflicts very real frustrations on everyday people who are forced
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Social media marketing may feel daunting to some small-business owners — there’s a lot of competition in the race to gain followers and translate that into sales. Plus, when you’re just starting out, it may not always be in the budget to hire someone to create content for you. Mastercard conducted research to learn what
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As the holidays approach, busy season is on the horizon for many nonprofits. Planning for end of year, looking ahead to the next, and preparing for the influx of fundraisers and events can keep a staff busy. To free up your employees, enlisting volunteers can be a great option. Plus, during the holidays, many people
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Has your business become a little boring? I think most entrepreneurs share my passion for shaking things up. But, if you need some prodding, here are 10 simple ways to make changes to your life and business that will grow your company, too. 1. Update the technology you use in your business Did you know
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Cybercrime is projected to cost businesses $2 trillion in 2019, so cybersecurity continues to be top of mind for businesses. With hacking, malware, social engineering, and other breaches on the upswing, Wintrust recently invited dozens of area business leaders to a seminar about cybersecurity threats for businesses. The three presenters were: Tom Wojcinski, director, risk
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